STORE POLICY
SHIPPING POLICY
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based for each location. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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We do not offer worldwide shipping for our artwork, please contact the gallery if you are out side of the US and would like a one of our items.
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Shipping costs will be calculated based on the size, weight, and destination of the artwork. If you have any question please contact the gallery for more details.
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We strive to process and ship orders within 1-3 weeks, excluding weekends and holidays.
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All artwork will be professionally packaged to ensure its safe transport and delivery.
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Once the artwork is shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.
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If there is a significant delay in shipment of your order, we will contact you via email or telephone.
RETURNS POLICY
As some of our products including prints are custom made to order according to your preferences, all of our products are final sale and non-returnable. We guarantee the quality of our products, so if your order was shipped with a defect or arrived damaged, please contact us and include photos of the issue, AND the packaging it arrived in.
All original art is final sale.
Please open all packages within 48 hour of receiving them to ensure satisfaction. After 48 hours returns will not be accepted. It is vital that you open and inspect merchandise upon arrival.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for next steps.
Return Policy: Sorry, we do not accept returns on originals.
Our standard shipping minimizes damage risks, but Artwork Insurance adds extra protection, especially for valuable pieces.
If you have any concerns about the artwork or its condition, please contact us before making a purchase. We encourage you to thoroughly review the artwork’s details and images to ensure it meets your expectations. Our goal is to provide you with a seamless and positive experience when purchasing artwork from our gallery.
Again if packaging arrives visibly damaged, document it with photos and contact us promptly within the first 48 hours.
If you have any questions or concerns regarding your order, please do not hesitate to contact us.